Read the Assurance of Learning Ch 5, Exercise #1 – “Best Buy” for discussion.
Best Buy as an organization has become well-known for their recent differentiation strategy based on the concept of â€œcustomer centricity.â€ Back to the church â€“ several years ago mega-churches like Willow Creek and Saddleback Church developed the concept of the â€œseeker serviceâ€ with some success. Some local churches got on board with the concept, but many have criticized it (http://www.thepropheticyears.com/comments/Seeker%20friendly.htm). What do you think? Support your view from the readings. Post your answer in Blackboard Discussion Board.
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