As technology has become more widely used in the workplace, particularly automated technology, some workers have come to resent its impact on their lives. This concept is know as technological alienation. Gary Benson suggests that it encompasses powerlessness, meaninglessness, normlessness and mindlessness (p.173).

1. In your work experience, give examples where the use of technology has negatively impacted your work-related well-being. To approach this question, you have to provide the following information

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  • Your job description and responsibility
  • What technology/automation was introduced
  • How did it impact on your work performance as well as well-being

2. If you can give advice to your manager, to minimize the problems of automation in your organization, what would it be?

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