Here’s what we’re going to read carefully in preparation for our visit from Michael Blight tomorrow.
A few pages out of the Uncertainty Reduction Chapter 19.
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Subheads: Introduction and Uncertainty Reduction: Predict and Explain (pp. 108-110) and subhead Message Plans to Cope with Uncertain Responses (pp. 116-119). Glance a the rest of the chapter if you have time.
In addition, carefully read these brief linked articles.